Some services are degraded

Degraded

Services coming back online

Some services, such as email sending seem to be coming back online after the major AWS outage today. However it appears that some of our third party partners that we rely upon may be still down, including our eSignature document conversion provider, and our HelpScout helpdesk system.

Degraded

Email and other services inoperative

Our platform provider, Amazon AWS, has reported issues with many of their services in the Eastern USA region, which is where our main servers are based. Unfortunately, this is affecting tasks like sending emails and eSignature documents etc.

We are closely monitoring the situation and will update this status page as we become aware of any new developments.