Incidents reported on status page for HR Partner Software Pty Ltd https://status.hrpartner.io/ https://d1lppblt9t2x15.cloudfront.net/logos/d4cbed55fd3073e0878ac8fe16e9dd95.png https://status.hrpartner.io/ en https://status.hrpartner.io/ Wed, 21 Jan 2026 06:54:27 +0000 https://status.hrpartner.io/#d4ef54b51c847338a30713d81127467a70ea13e9aac408b79981105f0633bb1b Marketing Blog recovered https://status.hrpartner.io/ Wed, 21 Jan 2026 06:24:28 +0000 https://status.hrpartner.io/#d4ef54b51c847338a30713d81127467a70ea13e9aac408b79981105f0633bb1b Marketing Blog went down https://status.hrpartner.io/ Wed, 07 Jan 2026 10:36:22 +0000 https://status.hrpartner.io/#b3a2bdec7c7983e5f2cdd692fc8f57883ac10c0ae4956e3653bbf795e95b0312 Application Server recovered https://status.hrpartner.io/ Wed, 07 Jan 2026 10:31:16 +0000 https://status.hrpartner.io/#b3a2bdec7c7983e5f2cdd692fc8f57883ac10c0ae4956e3653bbf795e95b0312 Application Server went down https://status.hrpartner.io/ Thu, 25 Dec 2025 20:11:13 +0000 https://status.hrpartner.io/#86d97307b000bc275a40d9ccfd3bf544524df89b0c6043f5103d08624f761d5f Application Server recovered https://status.hrpartner.io/ Thu, 25 Dec 2025 20:06:11 +0000 https://status.hrpartner.io/#86d97307b000bc275a40d9ccfd3bf544524df89b0c6043f5103d08624f761d5f Application Server went down https://status.hrpartner.io/ Mon, 22 Dec 2025 16:46:13 +0000 https://status.hrpartner.io/#0b12c81a2416d82758de89ff01d74ec5fa83ce7bbf4630c66f7432caf17d9c22 Application Server recovered https://status.hrpartner.io/ Mon, 22 Dec 2025 16:41:22 +0000 https://status.hrpartner.io/#0b12c81a2416d82758de89ff01d74ec5fa83ce7bbf4630c66f7432caf17d9c22 Application Server went down https://status.hrpartner.io/ Mon, 22 Dec 2025 06:25:52 +0000 https://status.hrpartner.io/#3e1a22e6595953319fb9d164095d76368b6ec99bed4ed5fa6f7faae892d6e59c Documentation and Knowledgebase recovered https://status.hrpartner.io/ Mon, 22 Dec 2025 05:56:43 +0000 https://status.hrpartner.io/#3e1a22e6595953319fb9d164095d76368b6ec99bed4ed5fa6f7faae892d6e59c Documentation and Knowledgebase went down https://status.hrpartner.io/ Mon, 22 Dec 2025 04:25:51 +0000 https://status.hrpartner.io/#c314bf909f7dcded215902ccc08f9debd34aa2323f046e8d67ab078fd5aa204d Documentation and Knowledgebase recovered https://status.hrpartner.io/ Mon, 22 Dec 2025 03:56:48 +0000 https://status.hrpartner.io/#c314bf909f7dcded215902ccc08f9debd34aa2323f046e8d67ab078fd5aa204d Documentation and Knowledgebase went down https://status.hrpartner.io/ Sat, 20 Dec 2025 21:55:53 +0000 https://status.hrpartner.io/#74b95b256d06289f4183d150cf990c76f6e76e5bc9fdff0641b6fbc3bc0f5b6f Documentation and Knowledgebase recovered https://status.hrpartner.io/ Sat, 20 Dec 2025 20:56:43 +0000 https://status.hrpartner.io/#74b95b256d06289f4183d150cf990c76f6e76e5bc9fdff0641b6fbc3bc0f5b6f Documentation and Knowledgebase went down https://status.hrpartner.io/ Fri, 19 Dec 2025 17:06:13 +0000 https://status.hrpartner.io/#f4c5fbe552208c11278eb043ef32b0f70446a9a02ae8d1e1cec9d77ee2720dd2 Application Server recovered https://status.hrpartner.io/ Fri, 19 Dec 2025 17:01:09 +0000 https://status.hrpartner.io/#f4c5fbe552208c11278eb043ef32b0f70446a9a02ae8d1e1cec9d77ee2720dd2 Application Server went down https://status.hrpartner.io/ Mon, 15 Dec 2025 15:06:19 +0000 https://status.hrpartner.io/#965b3f6f27abca1e36cec83fbb58dcae23df59923ea6c1164bfcc3f87bcbe112 Application Server recovered https://status.hrpartner.io/ Mon, 15 Dec 2025 15:01:15 +0000 https://status.hrpartner.io/#965b3f6f27abca1e36cec83fbb58dcae23df59923ea6c1164bfcc3f87bcbe112 Application Server went down https://status.hrpartner.io/ Sun, 14 Dec 2025 22:31:13 +0000 https://status.hrpartner.io/#571e118ef27c2046a517515966e7a73dadd7dd0a5ce79bb30a420f071ea6bb3a Application Server recovered https://status.hrpartner.io/ Sun, 14 Dec 2025 17:43:34 +0000 https://status.hrpartner.io/#3d82439c306f8f58b95e24b8c76bf2a08a471ef1c9bc7f527d093b071cadfee2 API Service recovered https://status.hrpartner.io/ Sun, 14 Dec 2025 17:17:30 +0000 https://status.hrpartner.io/#571e118ef27c2046a517515966e7a73dadd7dd0a5ce79bb30a420f071ea6bb3a Application Server went down https://status.hrpartner.io/ Sun, 14 Dec 2025 17:16:44 +0000 https://status.hrpartner.io/#3d82439c306f8f58b95e24b8c76bf2a08a471ef1c9bc7f527d093b071cadfee2 API Service went down https://status.hrpartner.io/ Sat, 29 Nov 2025 19:58:07 +0000 https://status.hrpartner.io/#a097d7b4d0305756690ad95cee11fde35ac56196ebe76e43a7ac3f5123d87dbc Application Server recovered https://status.hrpartner.io/ Sat, 29 Nov 2025 19:53:05 +0000 https://status.hrpartner.io/#a097d7b4d0305756690ad95cee11fde35ac56196ebe76e43a7ac3f5123d87dbc Application Server went down https://status.hrpartner.io/ Tue, 25 Nov 2025 11:48:15 +0000 https://status.hrpartner.io/#09a70aae4a8a18d3a9917ff932df3ec49a24b15a7a7bd13a406f1362e9095c3b Application Server recovered https://status.hrpartner.io/ Tue, 25 Nov 2025 11:43:14 +0000 https://status.hrpartner.io/#09a70aae4a8a18d3a9917ff932df3ec49a24b15a7a7bd13a406f1362e9095c3b Application Server went down https://status.hrpartner.io/ Mon, 24 Nov 2025 18:53:05 +0000 https://status.hrpartner.io/#69d46bb3cef10adac83898a86ec574c6c660dd75164f5c2f3e3ca69726d25894 Application Server recovered https://status.hrpartner.io/ Mon, 24 Nov 2025 18:43:09 +0000 https://status.hrpartner.io/#69d46bb3cef10adac83898a86ec574c6c660dd75164f5c2f3e3ca69726d25894 Application Server went down https://status.hrpartner.io/ Mon, 24 Nov 2025 16:12:55 +0000 https://status.hrpartner.io/#f8ae335228172b64ff8181b9f95147aba4ac66143e9e54fd1c81d068663bc743 Application Server recovered https://status.hrpartner.io/ Mon, 24 Nov 2025 16:07:54 +0000 https://status.hrpartner.io/#f8ae335228172b64ff8181b9f95147aba4ac66143e9e54fd1c81d068663bc743 Application Server went down https://status.hrpartner.io/ Mon, 24 Nov 2025 08:52:16 +0000 https://status.hrpartner.io/#2954acfcd33ec6f393a57e2463fb0057e79d787d395df6ea1eb196aed95d5946 Application Server recovered https://status.hrpartner.io/ Mon, 24 Nov 2025 08:14:32 +0000 https://status.hrpartner.io/#677b44709b67b16b7ae4d3f3595fafab63bf9ec4ba2d9d2a916a92bf70abe462 API Service recovered https://status.hrpartner.io/ Mon, 24 Nov 2025 08:08:07 +0000 https://status.hrpartner.io/#2954acfcd33ec6f393a57e2463fb0057e79d787d395df6ea1eb196aed95d5946 Application Server went down https://status.hrpartner.io/ Mon, 24 Nov 2025 08:05:25 +0000 https://status.hrpartner.io/#677b44709b67b16b7ae4d3f3595fafab63bf9ec4ba2d9d2a916a92bf70abe462 API Service went down https://status.hrpartner.io/ Tue, 18 Nov 2025 21:55:36 +0000 https://status.hrpartner.io/#bff690ab84443803018fa66710cb73c132ab789ea90852ec9a61b8fc7ca39080 Application Server recovered https://status.hrpartner.io/ Tue, 18 Nov 2025 21:50:36 +0000 https://status.hrpartner.io/#bff690ab84443803018fa66710cb73c132ab789ea90852ec9a61b8fc7ca39080 Application Server went down https://status.hrpartner.io/ Thu, 06 Nov 2025 09:22:14 +0000 https://status.hrpartner.io/#7f3c522a914b9da13df6305ffe49a58186b0ba14be60820fe7701da4a671a547 Application Server recovered https://status.hrpartner.io/ Thu, 06 Nov 2025 09:12:12 +0000 https://status.hrpartner.io/#7f3c522a914b9da13df6305ffe49a58186b0ba14be60820fe7701da4a671a547 Application Server went down https://status.hrpartner.io/ Thu, 06 Nov 2025 09:02:12 +0000 https://status.hrpartner.io/#27e3fe2f3e3f636b57535b838e6956089c5084904e40e11c2653cbbdfa180ea8 Application Server recovered https://status.hrpartner.io/ Thu, 06 Nov 2025 08:57:13 +0000 https://status.hrpartner.io/#27e3fe2f3e3f636b57535b838e6956089c5084904e40e11c2653cbbdfa180ea8 Application Server went down https://status.hrpartner.io/ Wed, 05 Nov 2025 21:34:50 +0000 https://status.hrpartner.io/#a0fcade990bdedb3917877074108e36e7308c5872aef0c7e41640144040681dc Application Server recovered https://status.hrpartner.io/ Wed, 05 Nov 2025 21:24:51 +0000 https://status.hrpartner.io/#a0fcade990bdedb3917877074108e36e7308c5872aef0c7e41640144040681dc Application Server went down https://status.hrpartner.io/ Mon, 03 Nov 2025 10:50:35 +0000 https://status.hrpartner.io/#2f2373ed5efb8a04b7bd67f2b427525f42b192c2a2c3cb0e559b3d9aa31285b6 Application Server recovered https://status.hrpartner.io/ Mon, 03 Nov 2025 10:45:31 +0000 https://status.hrpartner.io/#2f2373ed5efb8a04b7bd67f2b427525f42b192c2a2c3cb0e559b3d9aa31285b6 Application Server went down https://status.hrpartner.io/incident/747157 Mon, 20 Oct 2025 13:36:00 -0000 https://status.hrpartner.io/incident/747157#54ffd28303b0ad59f079ebcbcf8bdf0a4adbb72cfcacf076446eb500189dad45 All our services seem to be back online again after a major AWS outage. We will continue to monitor all services and post regular updates should things change again. https://status.hrpartner.io/incident/747157 Mon, 20 Oct 2025 09:50:00 -0000 https://status.hrpartner.io/incident/747157#b1e02bac18df67c1c6c5959f841b6d6bd25f8855aa9b71ed2ae7d27e8a3c20c1 Some services, such as email sending seem to be coming back online after the major AWS outage today. However it appears that some of our third party partners that we rely upon may be still down, including our eSignature document conversion provider, and our HelpScout helpdesk system. https://status.hrpartner.io/incident/746808 Mon, 20 Oct 2025 07:46:00 -0000 https://status.hrpartner.io/incident/746808#35d8b801e2ded597fdc0db02c0e6d037a81ab52dc89aa30b3ba9b945baab5235 Our platform provider, Amazon AWS, has reported issues with many of their services in the Eastern USA region, which is where our main servers are based. Unfortunately, this is affecting tasks like sending emails and eSignature documents etc. We are closely monitoring the situation and will update this status page as we become aware of any new developments. https://status.hrpartner.io/incident/607179 Sun, 29 Jun 2025 00:12:00 -0000 https://status.hrpartner.io/incident/607179#70f0b4656c9a833b0beb11944a23e94a6375908bc78002aad7b0566e4ba7e6ee Email issues resolved https://status.hrpartner.io/incident/607358 Mon, 23 Jun 2025 00:04:00 -0000 https://status.hrpartner.io/incident/607358#f981e459354c0b3a81187bb816297e0db679fdfc6830acf1471537b2d9068025 The email deliverability issues from yesterday are now completely resolved and all emails are sending on schedule as expected. Some customers may receive belated emails from yesterday as the backlog of undelivered emails are cleared. https://status.hrpartner.io/incident/607179 Sun, 22 Jun 2025 11:35:00 -0000 https://status.hrpartner.io/incident/607179#639d3a8cde94eaaedca47096bd4622a2be6de1e227a73fe54d42cf22cc3fd0ce We are currently experiencing issues with our Email Service Provider, which is resulting in non-delivery of emails. This outage is expected to continue for a few more hours, unfortunately. We will keep you updated as the situation progresses. https://status.hrpartner.io/incident/439994 Sun, 06 Oct 2024 05:25:57 -0000 https://status.hrpartner.io/incident/439994#978428da17ec07e2eaf0db80179f3a2b2deec289fd0d1e49aa2d222e66f37de6 Maintenance completed https://status.hrpartner.io/incident/439994 Sun, 06 Oct 2024 05:25:57 -0000 https://status.hrpartner.io/incident/439994#978428da17ec07e2eaf0db80179f3a2b2deec289fd0d1e49aa2d222e66f37de6 Maintenance completed https://status.hrpartner.io/incident/439994 Sun, 06 Oct 2024 05:05:57 -0000 https://status.hrpartner.io/incident/439994#156f5243e9dd6f679ee73ec7073a766d032b68433db2da11836ed9ef0e45f14f We are doing a minor upgrade to our server stack which will take them offline for about 20 minutes or so. We apologise for any inconvenience cause. https://status.hrpartner.io/incident/439994 Sun, 06 Oct 2024 05:05:57 -0000 https://status.hrpartner.io/incident/439994#156f5243e9dd6f679ee73ec7073a766d032b68433db2da11836ed9ef0e45f14f We are doing a minor upgrade to our server stack which will take them offline for about 20 minutes or so. We apologise for any inconvenience cause. https://status.hrpartner.io/incident/437851 Tue, 01 Oct 2024 23:15:00 -0000 https://status.hrpartner.io/incident/437851#ec81bf71b7c201c0c80f18630e6cef639ae00681a7a2c9a7b09c2da3126421a6 Our ability to deliver emails from our app is currently down. We are working with our email providers to attempt to resolve this as quickly as we can. Thank you for your patience. The email delivery issues have been resolved and all email queues are now being sent real time. Thank you for your patience. https://status.hrpartner.io/incident/437851 Tue, 01 Oct 2024 23:15:00 -0000 https://status.hrpartner.io/incident/437851#ec81bf71b7c201c0c80f18630e6cef639ae00681a7a2c9a7b09c2da3126421a6 Our ability to deliver emails from our app is currently down. We are working with our email providers to attempt to resolve this as quickly as we can. Thank you for your patience. The email delivery issues have been resolved and all email queues are now being sent real time. Thank you for your patience. https://status.hrpartner.io/incident/318717 Sun, 28 Jan 2024 06:11:00 -0000 https://status.hrpartner.io/incident/318717#3922e7761e0283ca94ed8469bd4674f539d086c74da0144e5f3210d3f2adaf40 We are experiencing some issues with the server that send reminders out in the background. We will have this resolved in the next few minutes, but reminders could be delayed by up to an hour. https://status.hrpartner.io/incident/171515 Sat, 04 Feb 2023 08:25:00 -0000 https://status.hrpartner.io/incident/171515#877dc245827a6a769b81d203aaaf78422d0d181975aeb0a095e8f510c553d8c2 Maintenance completed https://status.hrpartner.io/incident/171514 Sat, 04 Feb 2023 08:25:00 -0000 https://status.hrpartner.io/incident/171514#7f19e6d9f8d805817f5e6c5847de7a13d5769e09b0d18287e8d68088ecdf1234 Maintenance completed https://status.hrpartner.io/incident/171515 Sat, 04 Feb 2023 07:25:00 -0000 https://status.hrpartner.io/incident/171515#a1346cc71fc1c45a4397f952fc9ff79eaf56ac78b642be461a507c182812a5fc We are doing upgrade on our workplace blog which may take it offline for an hour or two. https://status.hrpartner.io/incident/171514 Sat, 04 Feb 2023 07:25:00 -0000 https://status.hrpartner.io/incident/171514#381ad4a186f83bfc7ad6d1cb2c8fc66f8532ef36bcd79ae4844ea88eff278a0d We are doing upgrade on our workplace blog which may take it offline for an hour or two. https://status.hrpartner.io/incident/169392 Sun, 29 Jan 2023 05:14:00 -0000 https://status.hrpartner.io/incident/169392#2bfac3d5129fefa11752afd7469b620bcf4512a4b6351e0025e8ef4209c8565e Our Workplace/Development blog is back online now that our upstream hosting provider has resolved their network issues. https://status.hrpartner.io/incident/94251 Sun, 12 Jun 2022 05:00:00 -0000 https://status.hrpartner.io/incident/94251#22419886826324f2740061fe173cd409365af0eb6d478d8ff5a46319b883c8ef Maintenance completed https://status.hrpartner.io/incident/94251 Sun, 12 Jun 2022 04:00:00 -0000 https://status.hrpartner.io/incident/94251#15e79925f8606399ff4a309826bdeb36d776969bf24897bd641d9ea84c1d0614 We will be upgrading the blog platform for our Workplace Blog this weekend, which will take it offline for about an hour or so. https://status.hrpartner.io/incident/66389 Sun, 16 Jan 2022 05:31:00 -0000 https://status.hrpartner.io/incident/66389#3bb6d104115f4e00535ef35e37a063359589c269c538710fc23aa00d825a4f02 Maintenance completed https://status.hrpartner.io/incident/66389 Sun, 16 Jan 2022 05:31:00 -0000 https://status.hrpartner.io/incident/66389#3bb6d104115f4e00535ef35e37a063359589c269c538710fc23aa00d825a4f02 Maintenance completed https://status.hrpartner.io/incident/66389 Sun, 16 Jan 2022 02:30:00 -0000 https://status.hrpartner.io/incident/66389#f5b642faf07af15cc0cb752dc91522d84f80bce7c5f729c33ecc6bec19f372e2 We expect our servers to be temporarily offline on Sunday 16th January while we upgrade to bigger and better database and application servers. https://status.hrpartner.io/incident/66389 Sun, 16 Jan 2022 02:30:00 -0000 https://status.hrpartner.io/incident/66389#f5b642faf07af15cc0cb752dc91522d84f80bce7c5f729c33ecc6bec19f372e2 We expect our servers to be temporarily offline on Sunday 16th January while we upgrade to bigger and better database and application servers.