Incidents reported on status page for HR Partner Software Pty Ltd https://status.hrpartner.io/ https://d1lppblt9t2x15.cloudfront.net/logos/d4cbed55fd3073e0878ac8fe16e9dd95.png https://status.hrpartner.io/ en https://status.hrpartner.io/ Sun, 14 Jun 2026 03:21:16 +0000 https://status.hrpartner.io/#00613ff4c0778e11f4c0de27f13aa8971630232a6bcf1619e4203e35071d236c Application Server recovered https://status.hrpartner.io/ Sun, 14 Jun 2026 03:16:06 +0000 https://status.hrpartner.io/#00613ff4c0778e11f4c0de27f13aa8971630232a6bcf1619e4203e35071d236c Application Server went down https://status.hrpartner.io/ Tue, 26 May 2026 03:43:27 +0000 https://status.hrpartner.io/#2457861bb09a690e11b1ee1372a3f21d23e00a08d1c6fb17d11a911bd9abb0f0 API Service recovered https://status.hrpartner.io/ Tue, 26 May 2026 03:39:33 +0000 https://status.hrpartner.io/#2457861bb09a690e11b1ee1372a3f21d23e00a08d1c6fb17d11a911bd9abb0f0 API Service went down https://status.hrpartner.io/ Mon, 11 May 2026 14:55:57 +0000 https://status.hrpartner.io/#a464393815be0dddb903669e4e35f80ee3f1403a0b9abc12a0e18494118f36d7 Documentation and Knowledgebase recovered https://status.hrpartner.io/ Mon, 11 May 2026 14:25:55 +0000 https://status.hrpartner.io/#a464393815be0dddb903669e4e35f80ee3f1403a0b9abc12a0e18494118f36d7 Documentation and Knowledgebase went down https://status.hrpartner.io/ Fri, 08 May 2026 00:18:29 +0000 https://status.hrpartner.io/#f181cdd3138293914f04099d32e415b055b6c2dda5484f40e37a21fb441f88cf API Service recovered https://status.hrpartner.io/ Fri, 08 May 2026 00:16:10 +0000 https://status.hrpartner.io/#f0d1b069879e504017fc50b8ea5e47cbb49623c3631c6d68a2df0e5a801933f0 Application Server recovered https://status.hrpartner.io/ Fri, 08 May 2026 00:13:27 +0000 https://status.hrpartner.io/#f181cdd3138293914f04099d32e415b055b6c2dda5484f40e37a21fb441f88cf API Service went down https://status.hrpartner.io/ Fri, 08 May 2026 00:07:12 +0000 https://status.hrpartner.io/#f0d1b069879e504017fc50b8ea5e47cbb49623c3631c6d68a2df0e5a801933f0 Application Server went down https://status.hrpartner.io/ Wed, 22 Apr 2026 01:16:19 +0000 https://status.hrpartner.io/#418e93c1092018b7cc2bcde094f2ac6629ae81edc9f669104bcc206bd9c40fd8 Application Server recovered https://status.hrpartner.io/ Wed, 22 Apr 2026 01:07:06 +0000 https://status.hrpartner.io/#418e93c1092018b7cc2bcde094f2ac6629ae81edc9f669104bcc206bd9c40fd8 Application Server went down https://status.hrpartner.io/ Wed, 22 Apr 2026 01:03:40 +0000 https://status.hrpartner.io/#bbd19fa5f96f367c20628471233af62c3ec387a07cfa4c45985c8c06e7f61de1 API Service recovered https://status.hrpartner.io/ Wed, 22 Apr 2026 00:54:27 +0000 https://status.hrpartner.io/#bbd19fa5f96f367c20628471233af62c3ec387a07cfa4c45985c8c06e7f61de1 API Service went down https://status.hrpartner.io/ Tue, 14 Apr 2026 02:25:10 +0000 https://status.hrpartner.io/#89f53965dee42d6a51c52b941ecece2daff2953a858f87bbdc9508e00c78397c Development Blog recovered https://status.hrpartner.io/ Tue, 14 Apr 2026 01:25:50 +0000 https://status.hrpartner.io/#89f53965dee42d6a51c52b941ecece2daff2953a858f87bbdc9508e00c78397c Development Blog went down https://status.hrpartner.io/incident/747157 Mon, 20 Oct 2025 13:36:00 -0000 https://status.hrpartner.io/incident/747157#54ffd28303b0ad59f079ebcbcf8bdf0a4adbb72cfcacf076446eb500189dad45 All our services seem to be back online again after a major AWS outage. We will continue to monitor all services and post regular updates should things change again. https://status.hrpartner.io/incident/747157 Mon, 20 Oct 2025 09:50:00 -0000 https://status.hrpartner.io/incident/747157#b1e02bac18df67c1c6c5959f841b6d6bd25f8855aa9b71ed2ae7d27e8a3c20c1 Some services, such as email sending seem to be coming back online after the major AWS outage today. However it appears that some of our third party partners that we rely upon may be still down, including our eSignature document conversion provider, and our HelpScout helpdesk system. https://status.hrpartner.io/incident/746808 Mon, 20 Oct 2025 07:46:00 -0000 https://status.hrpartner.io/incident/746808#35d8b801e2ded597fdc0db02c0e6d037a81ab52dc89aa30b3ba9b945baab5235 Our platform provider, Amazon AWS, has reported issues with many of their services in the Eastern USA region, which is where our main servers are based. Unfortunately, this is affecting tasks like sending emails and eSignature documents etc. We are closely monitoring the situation and will update this status page as we become aware of any new developments. https://status.hrpartner.io/incident/607179 Sun, 29 Jun 2025 00:12:00 -0000 https://status.hrpartner.io/incident/607179#70f0b4656c9a833b0beb11944a23e94a6375908bc78002aad7b0566e4ba7e6ee Email issues resolved https://status.hrpartner.io/incident/607358 Mon, 23 Jun 2025 00:04:00 -0000 https://status.hrpartner.io/incident/607358#f981e459354c0b3a81187bb816297e0db679fdfc6830acf1471537b2d9068025 The email deliverability issues from yesterday are now completely resolved and all emails are sending on schedule as expected. Some customers may receive belated emails from yesterday as the backlog of undelivered emails are cleared. https://status.hrpartner.io/incident/607179 Sun, 22 Jun 2025 11:35:00 -0000 https://status.hrpartner.io/incident/607179#639d3a8cde94eaaedca47096bd4622a2be6de1e227a73fe54d42cf22cc3fd0ce We are currently experiencing issues with our Email Service Provider, which is resulting in non-delivery of emails. This outage is expected to continue for a few more hours, unfortunately. We will keep you updated as the situation progresses. https://status.hrpartner.io/incident/439994 Sun, 06 Oct 2024 05:05:57 -0000 https://status.hrpartner.io/incident/439994#156f5243e9dd6f679ee73ec7073a766d032b68433db2da11836ed9ef0e45f14f We are doing a minor upgrade to our server stack which will take them offline for about 20 minutes or so. We apologise for any inconvenience cause. https://status.hrpartner.io/incident/437851 Tue, 01 Oct 2024 23:15:00 -0000 https://status.hrpartner.io/incident/437851#ec81bf71b7c201c0c80f18630e6cef639ae00681a7a2c9a7b09c2da3126421a6 Our ability to deliver emails from our app is currently down. We are working with our email providers to attempt to resolve this as quickly as we can. Thank you for your patience. The email delivery issues have been resolved and all email queues are now being sent real time. Thank you for your patience. https://status.hrpartner.io/incident/318717 Sun, 28 Jan 2024 06:11:00 -0000 https://status.hrpartner.io/incident/318717#3922e7761e0283ca94ed8469bd4674f539d086c74da0144e5f3210d3f2adaf40 We are experiencing some issues with the server that send reminders out in the background. We will have this resolved in the next few minutes, but reminders could be delayed by up to an hour. https://status.hrpartner.io/incident/171515 Sat, 04 Feb 2023 07:25:00 -0000 https://status.hrpartner.io/incident/171515#a1346cc71fc1c45a4397f952fc9ff79eaf56ac78b642be461a507c182812a5fc We are doing upgrade on our workplace blog which may take it offline for an hour or two. https://status.hrpartner.io/incident/171514 Sat, 04 Feb 2023 07:25:00 -0000 https://status.hrpartner.io/incident/171514#381ad4a186f83bfc7ad6d1cb2c8fc66f8532ef36bcd79ae4844ea88eff278a0d We are doing upgrade on our workplace blog which may take it offline for an hour or two. https://status.hrpartner.io/incident/169392 Sun, 29 Jan 2023 05:14:00 -0000 https://status.hrpartner.io/incident/169392#2bfac3d5129fefa11752afd7469b620bcf4512a4b6351e0025e8ef4209c8565e Our Workplace/Development blog is back online now that our upstream hosting provider has resolved their network issues. https://status.hrpartner.io/incident/94251 Sun, 12 Jun 2022 04:00:00 -0000 https://status.hrpartner.io/incident/94251#15e79925f8606399ff4a309826bdeb36d776969bf24897bd641d9ea84c1d0614 We will be upgrading the blog platform for our Workplace Blog this weekend, which will take it offline for about an hour or so. https://status.hrpartner.io/incident/66389 Sun, 16 Jan 2022 05:31:00 -0000 https://status.hrpartner.io/incident/66389#3bb6d104115f4e00535ef35e37a063359589c269c538710fc23aa00d825a4f02 Maintenance completed https://status.hrpartner.io/incident/66389 Sun, 16 Jan 2022 02:30:00 -0000 https://status.hrpartner.io/incident/66389#f5b642faf07af15cc0cb752dc91522d84f80bce7c5f729c33ecc6bec19f372e2 We expect our servers to be temporarily offline on Sunday 16th January while we upgrade to bigger and better database and application servers.